How do I make a booking?
Once you have decided where and when you wish to travel, you need to contact our Member Relations Officer at the following:
Telephone number: 03-2093 3030 ext. 2000-2005
Fax number: 03-2092 1851
E-mail: memberelations@tancoresorts.com
Online Reservation: www.etanco.net
Website www.tancoresorts.com
What are the operating hours for Member Relations Department?
Member Relations Department open from 9am-7pm (Mondays to Fridays) & 9am-5pm (Saturdays) and closed on Sundays and Public Holidays.
How many vouchers do I need in order to stay in a particular resort?
Please refer to the details in the vouchers chart/membership guide as posted in www.etanco.net.
How is the vouchers value derived?
The vouchers value depends on the size, maximum occupancy, location, demand and season of the unit.
Does Tanco have red, white and blue season differences?
YES.
RED |
High/peak season |
WHITE |
Moderate season |
BLUE |
Low season |
How many persons can stay in a particular unit?
That depends on the unit type, as different unit types have different occupancy levels.
What types of units are available in a particular resort?
The types of units, together with the maximum occupancy levels, are as shown below:
| Duta Vista |
Maisonnette
(4+4) |
Deluxe Suite
(4+2) |
- |
- |
| Duta Sands |
Caravan
(2) |
Chalet(2) |
Standard(2) |
- |
| Duta Villas |
Maisonnette(8) |
Deluxe Suite(6) |
- |
- |
| Duta Village |
Standard Deluxe (4+2) |
Standard Suite(4) |
Chalet(2) |
Hotel Studio(2) |
| Palm Springs |
Caravan (2) |
- |
- |
- |
| Duta Hacienda |
Standard (2) |
Superior (2) |
Junior Suites (4) |
|
| Paradise Lagoon |
Deluxe Suite
(4+2) |
- |
- |
- |
| Cloth Hall |
Hotel Room(2) |
- |
- |
- |
| Havenfield Hall |
Hotel Room(2) |
- |
- |
- |
| Coolalinga Lodge |
Hotel Room(2) |
- |
- |
- |
|